Terms of use Green Addict
ARTICLE 5 - Protection of Personal Data
The protection of the personal data of users of the Manucurist website is governed by the related Privacy Policy, accessible here.
By exception, this article specifies the particularities applicable to each user (hereinafter referred to as “Member”) subscribing to the Green Addict loyalty program.
5.1 Means of Collection
The personal data of the Member is collected directly from them at the time of their subscription to the Green Addict program on the website www.manucurist.com.
The Member is solely responsible for the quality of the personal data they provide to Manucurist.
5.2 Data Collected
The following personal data are collected on a mandatory basis as part of the subscription to the Green Addict program: title, last name, first name, email address, postal address. This data is necessary for Manucurist to authenticate the Member. The absence, irrelevance, or failure to update such data may cause delays in processing the Member’s request or even its refusal.
Other personal data collected by Manucurist as part of a subscription are optional, in order to better understand the Member and send communications tailored to their profile.
For information, Manucurist processes the Member’s purchase history and their use of the website (for example by collecting browsing data via cookies, subject to consent). This processing is not strictly necessary for creating a Member account but becomes so when managing the Member’s eligibility for the various benefits of the Green Addict program.
5.3 Purposes and Legal Bases
As a Member, your personal data may be processed for the following purposes and based on the following legal grounds:
- Management and animation of the loyalty program and communities: informing the Member about the loyalty program or available services, managing the Member relationship, card benefits, and card operations.
- These processes are necessary for the execution of the Green Addict Terms of Use.
- Electronic commercial prospecting: creating customer profiles, prospecting by emails and/or SMS, data collection via cookies.
- These processes are based on the Member’s consent. By exception, postal commercial prospecting may be based on Manucurist’s legitimate interest.
- Conducting satisfaction surveys and customer studies: polls, product tests, sales statistics, and organizing contests.
- This processing is based on Manucurist’s legitimate interest in continuously improving its service and products.
- Exercise by the Member of their individual rights: managing requests to exercise the Member’s rights regarding the use of their personal data.
- This processing is based on a legal obligation.
- Management of pre-litigation and litigation.
- This processing is based on Manucurist’s legitimate interest in establishing proof of a right or contract.
5.4 Retention Periods
Manucurist retains the Member’s personal data until the purposes for which they were collected are fulfilled, that is, for the duration of the subscription to the Green Addict program plus the applicable legal limitation periods, notably to keep proof of transactions.
In some cases, a longer retention period is imposed on Manucurist by a legal obligation.
Please note that data collected for commercial prospecting purposes can only be kept until you withdraw your consent, and up to 3 (three) years from the last commercial contact with Manucurist (e.g., when the Member clicks on an offer addressed to them).
5.5 Recipients
Manucurist only transmits the Member’s personal data to recipients who strictly need it to process it in accordance with the purpose of its collection.
In this context, this includes service providers involved in managing the Green Addict program.
5.6 Data Transfers Outside the European Union
Some personal data we collect may be transferred outside the European Union, mainly to Canada and the United States, where Manucurist’s service providers are located.
In case of transfer, Manucurist ensures that it is (i) made to a country subject to an adequacy decision by the European Commission under Article 45 of the GDPR, or (ii) governed by appropriate safeguards under Article 46 of the GDPR, notably the European Commission’s standard contractual clauses, as well as technical and organizational measures ensuring a high level of security and confidentiality of data, equivalent to that required by the GDPR.
5.7 Individual Rights of the Member
The Member has individual rights over their personal data: right of access, right to rectification, right to erasure, right to restriction, right to object, right to data portability.
The Member can exercise their rights by sending a request:
- by email: hello@manucurist.com.
- by postal mail: Manucurist Customer Service - 19, rue d’Enghien 75010 Paris, France.
Furthermore, the Member can at any time correct their own personal data they have provided by visiting their “My Account” page on the Manucurist website.
The request must specify the right or rights the Member wishes to exercise. In accordance with Article 12.6 of the GDPR, when Manucurist has reasonable doubts about the identity of the person exercising their rights, an identity document may be requested.
Finally, the Member has the right to file a complaint with the supervisory authority, the French Data Protection Authority (CNIL), if they believe they are unable to exercise their rights or wish to report a breach of personal data protection rules.
5.8 Loyalty Program
You can consult the details of our Green Addict loyalty program on this page. We reserve the right to modify our program provided that the customer retains the value of previously earned points. Email communications will be sent to our Green Addict customers to inform them of any program updates.
For any questions, you can contact us at the following address: hello@manucurist.com
